Terms of Service

These Terms of Service ("Terms", "Agreement") constitute a legally binding contract between you ("User", "you", "your") and ArmiHQ, operated by its owner ("ArmiHQ", "we", "us", "our"), governing your access to and use of the ArmiHQ platform, website, mobile applications, and all related services (collectively, the "Service") accessible at www.armihq.com and its subdomains.

• ▸"Account" means the registered account created by a User to access the Service.
• ▸"Content" means all text, data, images, documents, firearm records, session logs, and other materials submitted to the Service by Users.
• ▸"Data Controller" and "Data Processor" have the meanings ascribed under Regulation (EU) 2016/679 (GDPR).
• ▸"Individual Plan" means a subscription plan designed for individual firearms holders.
• ▸"Organisation" means a legal entity such as a firearms club, shooting range, or gun shop subscribing to an organisational plan.
• ▸"Organisation Admin" means a User designated by an Organisation to administer the Organisation's account.
• ▸"Personal Data" has the meaning ascribed under the GDPR.
• ▸"Platform" means the ArmiHQ software platform, including web application, mobile applications, APIs, and all associated infrastructure.
• ▸"Sensitive Data" includes government-issued identification numbers, firearms licence details, and any special category data under Article 9 GDPR.
• ▸"Third-Party Services" means external services integrated with ArmiHQ, including Stripe, Supabase, Resend, and Vercel.

2.1 Eligibility Requirements

To use the Service, you must:

• ▸Be at least 18 years of age;
• ▸Have the legal capacity to enter into a binding contract under the laws of your jurisdiction;
• ▸Hold all licences, permits, and authorisations required by applicable law to possess, use, or deal in firearms in your jurisdiction;
• ▸Not be prohibited by any applicable law, court order, or government authority from possessing firearms;
• ▸Provide accurate, complete, and current registration information.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify security@armihq.com immediately of any suspected unauthorised access.

2.3 One Account Per User

Each individual may maintain only one personal account. Creating multiple accounts to circumvent subscription limits constitutes a material breach of these Terms.

3.1 Nature of the Service

Any compliance information presented within the Service is informational only and does not constitute legal or regulatory advice.

3.2 Subscription Plans

The Service is offered under multiple subscription tiers published at www.armihq.com/pricing. ArmiHQ reserves the right to modify, discontinue, or introduce subscription plans with reasonable notice to existing subscribers.

3.3 Free Tier

Free tier accounts are subject to usage limitations as published on the pricing page. ArmiHQ reserves the right to adjust free tier limits at any time.

3.4 Beta Features

Beta features are provided on an as-is basis without warranty. They may be discontinued, altered, or converted to paid features at any time without notice.

4.1 Payment Processing

All payments are processed by Stripe, Inc. By providing payment information, you agree to Stripe's Terms of Service.

4.2 Billing Cycle

Subscriptions are billed on a recurring basis (monthly or annual) as selected at purchase. Billing renews automatically unless cancelled.

4.3 Price Changes

You will receive not less than 30 days notice of any price increase. Continued use after the effective date constitutes acceptance.

4.4 Cancellation

You may cancel at any time via account settings. Cancellation takes effect at the end of the current billing period. No refund is provided for the remaining period, except as required by applicable EU law.

4.5 Refund Policy

Except as required by applicable EU law, all fees paid are non-refundable. A 14-day cooling-off period applies to initial purchases under EU Directive 2011/83/EU where the right of withdrawal has not been waived.

4.6 Taxes

Prices are displayed exclusive of VAT. Applicable VAT will be added at checkout in accordance with EU VAT regulations.

5.1 Lawful Use Only

You agree to use the Service exclusively for lawful purposes in compliance with all applicable laws including:

• ▸The Malta Firearms Act (Chapter 200, Laws of Malta) and subordinate legislation;
• ▸EU Directive 2021/555 on control of the acquisition and possession of weapons;
• ▸All applicable firearms regulations in your country of residence;
• ▸The General Data Protection Regulation (EU) 2016/679;
• ▸The Malta Data Protection Act (Chapter 586);
• ▸All applicable anti-money laundering and sanctions laws.

5.2 Prohibited Conduct

You must not:

• ▸Use the Service to facilitate any unlawful transaction or possession of firearms;
• ▸Input false, misleading, or fraudulent information including fabricated licence details or serial numbers;
• ▸Use the Service to circumvent or evade firearms licensing requirements;
• ▸Access accounts, data, or systems you are not authorised to access;
• ▸Attempt to reverse engineer or extract the source code of the Platform;
• ▸Introduce malicious code, viruses, or other harmful software;
• ▸Scrape or extract data from the Service by automated means;
• ▸Store or transmit data relating to illegal firearms modifications or prohibited weapons.

6.1 Organisation Responsibility

The Organisation is responsible for ensuring all its Users comply with these Terms and shall be jointly and severally liable for breaches by its Users.

6.2 Data Responsibility

Where an Organisation collects and stores Personal Data of its members through ArmiHQ, the Organisation acts as Data Controller for that data. ArmiHQ acts as Data Processor. A separate Data Processing Agreement governs this relationship.

6.3 Member Consents

Organisations must obtain all legally required consents and provide all required notices to their members before inputting member Personal Data into ArmiHQ.

7.1 ArmiHQ Ownership

The Platform, including its software, design, branding, trademarks, and all intellectual property, is owned exclusively by ArmiHQ. Nothing in these Terms transfers any ownership to you.

7.2 Licence Grant

Subject to these Terms and payment of applicable fees, ArmiHQ grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal purposes during the term of your subscription.

7.3 Your Content

You retain ownership of all Content you submit. You grant ArmiHQ a limited licence to store, process, and use your Content solely to the extent necessary to provide the Service.

ArmiHQ processes Personal Data in accordance with its Privacy Policy (www.armihq.com/privacy) and applicable data protection law including the GDPR and Malta Data Protection Act. The Privacy Policy is incorporated into these Terms by reference.

Where ArmiHQ processes data as a Data Processor on behalf of an Organisation, processing is governed by the separate Data Processing Agreement (www.armihq.com/dpa).

The Service integrates with third-party services including Stripe (payments), Supabase (infrastructure), Resend (email), and Vercel (hosting). Your use of Third-Party Services is subject to their respective terms. ArmiHQ is not responsible for the performance or data handling practices of Third-Party Services.

10.1 Termination by You

You may terminate your account at any time via account settings or by contacting support@armihq.com. Your data will be retained for 30 days for export, then permanently deleted unless retention is required by law.

10.2 Termination by ArmiHQ

ArmiHQ may immediately suspend or terminate your account if you breach these Terms, we are required to do so by law, you engage in fraudulent conduct, or you use the Service in a manner that risks harm to others.

You acknowledge and expressly agree that ArmiHQ may, at any time and in its sole discretion:

• ▸Assign, transfer, or novate these Terms and all rights and obligations to any successor entity, acquirer, or purchaser of the ArmiHQ business or Platform;
• ▸Transfer the Platform, including all User data, Content, and associated databases, to a bona fide purchaser as part of a business sale, merger, acquisition, or asset transfer;
• ▸Continue to operate under a different brand name or corporate entity following any such transfer;
• ▸Share User data with a prospective acquirer under appropriate confidentiality arrangements as part of due diligence.

In the event of a business transfer, you will be provided with notice and the opportunity to delete your account before the transfer is completed. The acquirer will be required to honour these Terms and the Privacy Policy, or provide reasonable notice of any changes.

You may not assign or transfer your account or any rights under these Terms without ArmiHQ's prior written consent.

To the fullest extent permitted by applicable law, ArmiHQ expressly disclaims all warranties including:

• ▸Warranties of merchantability, fitness for a particular purpose, and non-infringement;
• ▸Warranties that the Service will meet your requirements or be uninterrupted, timely, secure, or error-free;
• ▸Warranties as to the accuracy or completeness of any compliance information provided through the Service;
• ▸Warranties that your use of the Service will satisfy any legal, regulatory, or licensing obligations.

In no event shall ArmiHQ be liable for:

• ▸Loss of profits, revenue, goodwill, or anticipated savings;
• ▸Loss or corruption of data or content;
• ▸Any regulatory penalties, fines, or legal consequences arising from your failure to comply with firearms laws;
• ▸Any loss arising from your reliance on compliance information provided by the Service;
• ▸Any loss arising from unauthorised access to your account.

ArmiHQ's aggregate liability for all claims shall not exceed the greater of: (a) the total fees paid by you in the 12 months preceding the claim; or (b) EUR 100.

You agree to defend, indemnify, and hold harmless ArmiHQ from any claims, damages, losses, and expenses (including legal fees) arising from:

• ▸Your use of the Service;
• ▸Your Content;
• ▸Your violation of these Terms or any applicable law;
• ▸Any claim by a regulatory or law enforcement authority arising from your activities;
• ▸Any breach of your obligations to your Organisation's members.

ArmiHQ is committed to compliance with all applicable laws and will cooperate with competent authorities including law enforcement, licensing authorities, and data protection supervisory authorities as required by law. ArmiHQ will provide User data to competent authorities when lawfully compelled to do so.

These Terms are governed by the laws of Malta. You submit to the exclusive jurisdiction of the courts of Malta for resolution of all disputes, subject to your rights as a consumer under applicable EU law including the right to bring proceedings in the courts of your EU country of residence.

Before formal proceedings, each party shall attempt good faith negotiation for 30 days. This does not apply to urgent injunctive relief.

Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Agreement (where applicable), constitute the entire agreement between you and ArmiHQ.

Modifications

ArmiHQ may modify these Terms at any time. Material changes will be notified not less than 30 days before taking effect. Continued use constitutes acceptance.

Severability

If any provision is found invalid, it will be modified to the minimum extent necessary, and remaining provisions shall remain in full force.

Language

These Terms are drawn up in English. In the event of any inconsistency between any translation and the English version, the English version prevails.